Frequently Asked Questions

If you can’t find the answer to your question here or with the search bar, please email, call or text us and we will be happy to help!

Do I need to make an appointment?

Yes, in order to commit to the expected wait times we require an appointment. Expect different wait times depending on the year, spring cleaning is extremely popular which can easily book us weeks in advance. In the same way you would not want it done to you, we will not bump someone else’s appointment for yours, no matter what incentives you offer.

Do I need to remove my personal items before a cleaning service?

Yes, to avoid damage or lost items we request you remove all items. It’s common to leave items in the glove box and arm rest, we will just avoid those areas.

Will you clean my child seats?

Yes, we will remove and clean child seats, we however WILL NOT reinstall them due to liability and lack of training. If you would like us to not remove them, let us know and we will gladly clean around them the best we can.

Why is pricing for pick up trucks not listed on your cleaning services?

Due to the wide variety of truck sizes, options, and uses trucks are difficult to price without going into great detail about the vehicle IE: 2dr or 4dr, rubber or carpet flooring, work or personal use truck, these differences can double the base price.

RUST PROTECTION

Do you offer Rust Protection year round?

Yes, we coat vehicles every day

Does Bio-Progard smell like harsh chemicals?

To most customers amazement Bio-Progard smells like banana bread/butterscotch which can last for months after depending on use. We do our best to avoid areas that will get hot causing the product to burn off, however there will aways be reasons for overspray, when that happens the product gives off a cooking oil/frying pancake smell.

When is the best time to get your vehicle treated with annual Bio-Progard Rust Treatment?

Ideally warm, dry weather is best. This combination give the best end result and the shortest wait time. We are happy to offer this service year round, however if its cold and the vehicle is snow packed the service will take much longer which could be an inconvenience to the customer

Is it ok to apply Bio-Progard when its cold/snowing?

While it is ideal to coat your vehicle in the warm/dry weather we firmly believe is better to have a coating on the vehicle immediately than wait. Cold/snowing will increase the required time for the vehicle.

Can I get WAXOYL on any vehicle?

WAXOYL is best used on newer vehicles where any present rust is minimal. If the vehicle has been driven in more than 1 winter a free visual inspection may be required.

PAINT PROTECTION FILM

What is PPF?

PPF, or Paint Protection Film, is a clear, high-gloss, self-healing film applied to painted surfaces. It helps resist abrasions commonly encountered during driving.

How long does PPF last?

We use Tekton PPF, which has a 10 year warranty. The longevity of the film depends on vehicle maintenance and lifestyle factors. As an example, vehicles that are garage-kept and winter stored may benefit from an extended lifespan.

Does it matter what colour my vehicle is? 

PPF is optically clear. This means it can be applied to any colour vehicle.

What happens if my car has a satin or matte finish paint?

We have a Stealth PPF option which avoids adding shine. It can also make gloss paint surfaces appear matte.

Is PPF a force field?

PPF serves as a durable, high-gloss sacrificial layer designed to protect against everyday abrasions such as light stone chips, road debris, sand, and salt. While it offers strong protection, larger impacts from stones or parking incidents can still damage the film. In most cases, the film can be removed with little to no impact on the underlying paint.

Will PPF scratch? 

PPF has self-healing technology which helps fix light scratching caused by washing and snow brushes.

Will it damage the paint under it?

PPF has minimal impact on factory-installed paint. However, for vehicles that have been touched up or repainted, the effect will depend on the quality of the paint and the workmanship of the painter.